Terms & Conditions

SITE TITOLARITY
l websites www.vettoreinnovazione.itand www.openquality.eu hereinafter the Sites) are the property of Vector Innovation s.r.l. with registered office in Via Belle Parti, 23-35138 PADOVA - Italy (VAT number 05031530289, registration REA Padova n ° 437614), and are aimed at selling products and services online.

APPLICABLE LEGISLATION
The sale of products and services by electronic means is governed by Articles 45 to 67 "Consumer Rights" of Legislative Decree no. 206 (Consumption Code) and Legislative Decree no. 70 on electronic commerce. The sales agreement between the Customer and Innovation vectors s.r.l. will be disciplined and interpreted in accordance with Italian law.

ACCEPTANCE OF GENERAL CONDITIONS OF SALE
By placing an order according to the various methods provided on the Site, the Customer declares that he has seen all the indications provided during the purchase procedure and accepts in full the general sales and payment conditions outlined below. These general terms and conditions of sale, together with the terms of delivery and payment of the goods, form an integral part of the purchase agreement concluded between the Customer and Innovation Vector s.r.l .. Therefore Vector Innovation s.r.l. please read these general sales conditions, print them or keep them in a safe place.

PURCHASING MODE
Customer can purchase the software services (programs, applications, services) and the visible products at http://www.openquality.eu/, shown in the homepage of the Site within the respective sections by product and service category, as described in the relevant information sheets. The services and products published on the site may be:
- "available", ie physically on the server (whether digital) or in warehouse and therefore as such, orderable by the Customer; - "unavailable" on the server or in the warehouse. In this case the service or the product can not be ordered by the customer and, if he so wishes, can leave his or her own email address to be notified if the service or product itself will be available again. - "Custom" In this case, the service or product can be ordered by the customer even if it is not physically available in the warehouse. Vector Innovation s.r.l. will arrange for the service or article chosen by the Customer. In the case of products, the time needed to receive products not realized by Vector Innovazione s.r.l. vary between 3 and 20 Business Days, and are however expressly indicated both in the catalog and in the service / product card. In order to make purchases, Customer must be registered to the Site. At the time of purchase, Customer has the option to choose the preferred Delivery and Payment Method. Acceptance of order by Vector Innovation s.r.l. is confirmed by sending a confirmation e-mail to the e-mail address provided by the Customer when registering to the Site. Vector Innovation s.r.l. reserves the right, at its sole discretion, not to accept the order. The Customer undertakes to verify the correctness of the data in the Order Confirmation Mail and to report promptly to Innovation Vector s.r.l. Any errors or omissions. The order confirmation email contains the following data: - Order Number and Date - Product (s), Service (s), quantity, price - Payment Type Selected - Cost of Shipping if necessary - Total Order Amount PRICE The sales prices of software services and products published on the Site include VAT and, for products, the WEEE Eco-Contributions. COMPETENT FORUM For the resolution of any civil disputes arising out of the interpretation, execution and termination of this distance selling contract, if the Customer is a consumer (ie a natural person who purchases software services or products not for purposes related to his / her professional activity) indispensable territorial competence is the judge of the place of residence or domicile of the consumer himself, if he is in Italy (Article 63 of Legislative Decree 205/2006). CONDITIONS These general sales conditions will remain valid and effective until they are modified and / or integrated by Vector Innovation s.r.l. Any modifications and / or additions will be effective from the date of publication of the same on the website http://www.openquality.eu RIGHTS AND GUARANTEES Legal Guarantee Pursuant to Legislative Decree 206/2005 ("Consumption Code") all software services and products for sale on the Innovation Innovation site s.r.l. are covered by the 24-month Legal Guarantee. Under the 24 Months Legal Guarantee Vector Innovation s.r.l. is responsible to the consumer (the physical person acting for purposes other than business, commercial, craft or professional activity) for any defects of conformity not found at the time of purchase. The defect of compliance exists when the service or the product is not suitable for the use it is intended to serve on a regular basis, does not conform to the description or does not have the qualities promised by the seller, does not offer the usual quality and performance of a good the same type, is not suitable for the particular intended use of the consumer if it is brought to the attention of the seller at the time of purchase and accepted by the seller (Article 129 of the Consumption Code). The defect of conformity that appears within 24 months of the date of the purchase of the goods must be denounced within two months of the date of the discovery of the defect. Unless otherwise proven, it is assumed that defects of conformity that occur within six months of delivery of the asset existed at that date. In the event of a defect of conformity, the consumer is entitled to repair, repair, or repair the software or the good without repair or replacement (Article 130 of the Consumption Code). The consumer may, at his option, ask the vendor to repair the software or the good or to replace the software service at no cost in either case, unless the requested remedy is objectively impossible or overly burdensome with respect to the other. Repairs or replacements must be made within a reasonable time by the Consumer's request; the average delivery time to the Software or Product Consignee is 10 days. If within the maximum deadline of 60 days Vector Innovation s.r.l. it may not be able to return the repaired product, the consumer may require one of the alternative remedies (replacement, termination of the contract, price reduction). Vector Innovation s.r.l. it will repair the software or malfunctioning service, or the product for any repairs at the Technical Support Center authorized by the Manufacturer. MANNER ADDITIONAL CONVENTIONAL WARRANTY All software services and products sold on the Innovation s.r.l. site besides being covered by the Legal Warranty are covered by the Manufacturer Warranty. The Warranty of the Producer adds, but does not replace, the 24-month Legal Warranty, which is in any case legally due to the consumer, under the terms of the law. Duration, territorial extension and how to apply for this guarantee are given in the form prepared by the manufacturer. RAEE Products Premise In compliance with the provisions of DM 65/2010 art. 1 paragraph 1 inform customers that Vettore Innovazione srl, at the time of supplying a new electrical or electronic equipment (defined as AEE) to a company or household, ensures the free withdrawal of old electrical or electronic equipment (defined as WEEE ) having the same functionality. Please note that: (i) the free collection of WEEE (1 to 1 dictated by DM No 65/2010) is granted on condition that it is derived from a domestic household of the same type and has performed the same functions as the new equipment purchased; WEEE originating from domestic households may be treated as commercial, industrial, institutional and other similar sources, by nature and quantity (Legislative Decree 151/2006); (ii) the withdrawal of the WEEE will take place within a maximum of 30 days from the date of delivery of the new product, after contact by the specialized logistics operator; (iii) for certain products, it is anticipated that the collection of WEEE will take place at the same time as delivery of the new product: this information is indicated on the product sheet. Exclusions: No withdrawal is required for the purchase of non-EEE items, details of which are given in Annex 1A of Legislative Decree 151/05.